Cancellation and Refund Policy
- In the event that Pelvic Health Network, LLC cancels a scheduled training date or professional development consultation, we will refund all registration fees paid by participants in full.
- In the event Pelvic Health Network, LLC reschedules a training date or professional development consultation, registered participants have the option to transfer to the new training date at no charge or request a full refund of registration fees paid.
- In the event you need to cancel your facility training registration, a refund minus a travel and lodging fee of $3,000 is provided with at least 30 days notice of cancellation prior to the training start date. All cancellations must be submitted by email to info@pelvichealthnetwork.org at least 30 days prior to the training start date. For example, a live facility training scheduled on May 1 would need to submit a cancellation request by April 1.
- Refunds will not be processed for cancellations received within 30 days of the scheduled training start date. Cancellation requests received within 30 days may choose to transfer to a later training date rather than forfeit registration fees. Please note, there is a strict no refund policy on transferred registrations.
- Refunds will not be processed for livestream, virtual, or hybrid trainings, webinars, or events due to the online nature of the program(s) and immediate access to training materials unless otherwise stated. Exceptions include partial refunds for requests received within 30 days for our Enhanced Recovery After Delivery program minus the cost of copyrighted and downloaded materials e.g. The Acute Care Obstetrics Rehab Manual and library.
- If you wish to support our mission of expanding early access to rehab services for the pelvic health population, yet are not satisfied with your purchase for any reason, please email us at info@pelvichealthnetwork.org so that we can make every effort to replace your purchase with a product or service of equal value.