Last Updated: April 1, 2026

At Pelvic Health Network, we are dedicated to leading the way in early recovery after birth and surgery. We recognize that your privacy is fundamental to your journey toward healing and empowerment. This Privacy Policy outlines how Pelvic Health Network (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, https://pelvichealthnetwork.org, and utilize our resources, including our hospital directories and rehabilitation protocols.

By accessing our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with the most impactful resources for early recovery, we collect several types of information related to your use of our website and services (including our hospital directory and digital/physical rehab materials and protocols):

• Personal Information for Accounts and Purchases: When you create an account, place an order, or otherwise interact with our services, we may collect name, email address, phone number, and mailing address. We use this information to create and manage user accounts, provide customer support, deliver physical materials (if applicable), and confirm and administer purchases of digital materials (such as rehab protocols).
• Payment and Transaction Information: Payments are processed by third-party payment processors (see Section 3). We typically receive limited information such as billing details, payment confirmation, and transaction identifiers; we do not receive or store full payment card numbers.
• Health-Related Interests (Optional): To better serve your needs—such as providing access to the Cesarean Delivery Rehab Protocol—you may voluntarily share information about your interests (for example, postpartum recovery topics or pelvic surgery recovery topics). Please avoid submitting sensitive medical information through the website.
• Professional and Institutional Data: For hospitals and healthcare providers listed in our directory, we collect facility names, locations, and details regarding available OT/PT services and student programs. If you submit or manage a listing, we may also collect professional contact information you choose to provide for directory visibility.
• Usage and Technical Data: We automatically collect information about your interaction with our website, including IP addresses, browser types, device identifiers, and pages visited, to improve our user experience and recovery impact.

2. How We Use Your Information

We use the information we collect to fuel innovation and support your recovery pathway:

• To Provide Services: To grant access to specialized rehab pathways, protocols, and our directory of postpartum recovery hospitals.
• To Foster Connection: To connect patients with providers who specialize in early recovery techniques.
• To Communicate Progress: To send you articles, research updates, and stories that are shaping the future of pelvic health.
• To Improve Outcomes: To analyze how our resources are used, allowing us to refine our protocols and expand the reach of early rehabilitation.
• Payment Processing: To facilitate the purchase of training materials or professional development consultations via secure third-party processors.

3. Data Sharing and Disclosure

We respect the sensitivity of the pelvic health space. We do not sell your personal data. We share information only in the following circumstances:

• Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting our business, or servicing you. This includes:
• • Payment processors: Stripe, PayPal, and Quickbooks (to process payments and help prevent fraud).
  • Email service provider: Kajabi (to send newsletters, updates, and other communications you opt into or that relate to your account/purchases).
• Directory Visibility: If you are a healthcare provider or hospital representative, your professional contact information will be visible to users searching our directory to facilitate care connections.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Medical Disclaimer and Privacy

Pelvic Health Network is a visionary platform for health wellness and education. Our website provides health-related information, education, and resources (including rehab protocols) and may help you connect with hospitals and clinicians through our directory; however, Pelvic Health Network is not a direct healthcare provider through this website, and the information provided is not a substitute for professional medical advice, diagnosis, or treatment.

We are not a “Covered Entity” as defined by HIPAA; however, we treat personal information with care and confidentiality and maintain high standards of data security to protect your information.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience and track our collective “Recovery Impact.” You can instruct your browser to refuse all cookies; however, some portions of our Service may become inaccessible.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

• Access: You can ask for a copy of the personal data we have about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can ask us to delete your personal data in certain situations.
• Opt-Out of Marketing Emails: You can unsubscribe from newsletters and non-essential emails at any time using the link in our emails (you may still receive transactional emails about your account or purchases).

GDPR (EEA/UK) Notice (Simplified): If you are in the EEA or UK, you may have additional rights, including to object to or restrict certain processing and to request data portability. Our legal bases for processing may include: providing the services you request (contract), our legitimate interests (such as improving the website and keeping it secure), and your consent (for optional communications where required). You can withdraw consent at any time for future processing.

CCPA/CPRA (California) Notice (Simplified): If you are a California resident, you may have the right to know what personal information we collect, use, and share; the right to delete certain personal information; and the right to correct inaccurate personal information. We do not sell personal information. You may also have the right to not be discriminated against for exercising your privacy rights.

7. Data Security

The security of your data is a priority. We implement commercially acceptable security measures to prevent unauthorized access, disclosure, or modification of your information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our services are intended for adults seeking recovery resources or professional healthcare information. We do not knowingly collect information from children under the age of 13.

9. Changes to This Policy

As we continue to evolve and lead the way in pelvic health, we may update this Privacy Policy. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our commitment to your data privacy, please contact us at:

Pelvic Health Network
Email: info@pelvichealthnetwork.org
Website: https://pelvichealthnetwork.org